Returns & Exchanges

At 6PM CLOTHING SALE, we’re committed to ensuring your streetwear experience matches the premium quality of our collections. While we hope every piece fits perfectly and meets your style expectations, we understand that sometimes returns or exchanges are necessary. Our policy is designed to be as fresh and straightforward as our designs.

HOW TO INITIATE A RETURN OR EXCHANGE

Step-by-Step Process:

1. Submit Your Request: Complete the Return/Exchange Form below and email it to [email protected] within 15 days of receiving your order.
2. Approval & Instructions: Our team will review your request within 24-48 hours and provide return authorization and shipping instructions.
3. Ship Your Items: Package the items securely in their original condition with all tags attached. Include the original packing slip or order confirmation.
4. Processing: Once we receive your return, we’ll inspect the items and process your refund or exchange within 5-7 business days.

RETURN/EXCHANGE REQUEST FORM

Copy and paste this template into an email to [email protected]:

REFUND INFORMATION

Processing Time:

Once we receive and inspect your return, refunds will be processed within 5-7 business days.

Refund Method:

Refunds will be issued to your original payment method:

• Credit/Debit Cards (VISA, MasterCard, JCB): 5-10 business days to appear on your statement
• PayPal: 3-5 business days to reflect in your account

Shipping Costs:

Original shipping fees are non-refundable. Return shipping costs are the responsibility of the customer, unless the return is due to our error or defective merchandise.

SPECIAL CONSIDERATIONS

Non-Returnable Items:

For hygiene reasons, the following items cannot be returned or exchanged unless defective:

• Face masks or any intimate apparel
• Items from final sale or clearance sections
• Customized or personalized products

Limited Edition & Collaboration Pieces:

Items from our exclusive drops (6PM RECORDS, 6PM x YUNG HURN, 6PM x COD, 6PM x SLAWN, 6PM x TRUE RELIGION, 6PM x VERTABRAE) may have specific return conditions noted at time of purchase due to their limited nature.

International Returns:

Customers outside the United States are responsible for any customs duties, taxes, or additional fees associated with returning items.

EXCHANGES

We gladly offer exchanges for items in different sizes, subject to availability in our current collections. If your preferred exchange item is out of stock, we’ll process a refund instead.

Exchanges follow the same process as returns. Please indicate your desired exchange item in the request form.